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Missing Pieces

Missing a piece? Checked everywhere and it still can't be found? Your first and your first and best course of action is to contact the manufacturer. They will be able to help you with the next step and will want to know if there is a manufacturing issue.

We do encourage you to complete your jigsaw puzzle before contacting the manufacturer about a missing piece, keeping in mind that the piece count on the jigsaw puzzle box is more often than not an estimate, rather than an exact number.

You can find your manufacturer's name on your puzzle box, then locate their contact information in the list below:

Manufacturer What to do...

4D Cityscape

Please visit: https://4dpuzz.com/pages/missing-pieces for assistance.

Anatolian

Please visit: http://mpform.anatolianpuzzle.com/missingpart for assistance.

Cobble Hill

Please visit: https://www.cobblehillpuzzles.com/Puzzle-Issues-s/1673.htm for assistance.

Cloudberries

Please visit: https://www.cloudberries.co.uk/faqs/#missing for assistance.

Eurographics

Please visit: https://www.eurographicspuzzles.com/en/missing-pieces.aspx for assistance.

Falcon de luxe

Please visit: https://www.jumbo.eu/en/contact/ for assistance.

Heye

Please visit: https://heye-puzzle.de/en/contact-form/ for assistance.

Jan Van Haasteren

Please visit: https://www.jumbo.eu/en/contact/ for assistance.

Jumbo

Please visit: https://www.jumbo.eu/en/contact/ for assistance.

Masterpieces

Please contact The Puzzle Academy directlyhello@thepuzzleacademy.co.uk

Piatnik

Please visit: https://www.piatnik.com/en/service/spare-parts-service for assistance.

Pomegranate

Please visit: https://www.pomegranate.com/contactus.html for assistance.

Ravensburger

Please visit: https://www.ravensburger.us/service/replacement-parts/index.html for assistance.

Schmidt

Please visit: https://www.schmidtspiele.de/customer-service.html for assistance.

Wasgij

Please visit: https://www.jumbo.eu/en/contact/ for assistance.

Wrebbit

Please visit: https://www.wrebbit3dpuzzle.com/missing-pieces/ for assistance.


If you're having difficulty communicating with a manufacturer or getting a satisfactory solution to your issue then please contact us and we will try to provide a proper solution. Please include your order number when contacting us.


One last option...
Specially crafted replacement missing jigsaw puzzle pieces are available to order from The Jigsaw Puzzle Doctor who are based in the UK. The Jigsaw Puzzle Doctor will actually construct your missing piece! Their prices are extremely reasonable considering how cool the service is. They'll make your missing piece and send it to you - how neat is that?!