Shipping policy
All online orders are processed from our dedicated warehouse. We take great care to ensure your ordered items are securely packed before shipment. Whenever possible, we reuse cardboard boxes from our suppliers, though we also utilise new boxes and wrapping materials when necessary.
For orders placed before 1:30 PM, Monday through Friday, we aim to dispatch them on the same day. If this isn’t feasible, they will be sent out on the next working day. Orders placed outside of our office hours (Monday to Friday) will be dispatched the following working day.
We offer free delivery on orders totaling £25 or more. For orders under £65, delivery charges are as follows:
• £4.50 for Royal Mail Tracked 48 (delivery within 2-3 business days)
• £6.00 for Royal Mail Tracked 24 (delivery within 1-2 business days)
Please note that shipping times are estimates and not guaranteed. Occasionally, unforeseen circumstances beyond our control may cause postal delays. In such cases, we cannot accept responsibility and will not issue refunds for shipping fees.
At this time, we do not offer shipping outside the UK.